Workforce Analytics Modernization

The goal of our client, a Fortune 10 pharmacy and retail corporation, was to build the reporting and analytics that supports Pharmacy and Workforce Management initiatives, including a high-visibility project for COVID vaccine distribution.

Project Details

  • Required a strategic partner with ability to quickly supplement the existing team with outside expertise to support vaccine distribution efforts by utilizing data to take a hypothesis-driven approach to identify, forecast & solve for business opportunities
  • Provided a consulting team that consisted of a Product Owner, Data Scientist & Data Analysts to supplement full-time staff & delivered advanced modeling capabilities
  • Developed actionable insights around the workforce & improved processes for reporting
  • Researched data sources to better understand how data can be utilized to improve pharmacy operations

Business Outcomes

  • Developed a Tableau dashboard to deliver labor insights to business & field partners 
  • Documented & improved internal Workforce Management processes
  • Provided increased capability of advanced analytics & Machine Learning modeling for the team