Project Details
- Identified specific pain points in the current supply chain, point of sale (POS) & inventory processes
- Consolidated process for inventory optimization (from many disparate steps down to a clean, efficient process)
- Organized, sequenced & synchronized Warehouse Management Systems (WMS)
- Corrected gaps in ordering process & overhauled payment processing system
- Turned all retail locations into shipping centers by creating real-time coordination of the POS & inventory systems
Business Outcomes
- Reduced inventory holding costs while improving inventory stocking & turns, & creating quicker & less expensive customer shipping options
- Personalize customers’ web experience & sent real-time text deals to attract them to nearby locations
- 2021 revenue increased 19% to $9 billion
